(Updated May 09, 2006) 
 

Ordering Questions?
How do I place an order?
What if I have a question about a product?
What if I do not see what I am looking for?

Shipping Questions:
How can I get FREE shipping?
What if my order includes a Pre Sell (P/S) item(s)?
How much will it cost to ship my order?
How soon will you ship my order?
How long will it take to receive my order?
Do you ship to PO Boxes, Military APO or FPO address or an International Country?
Will you email me a tracking # when you ship my package?

Payment Questions:
What payment methods do you accept?
Do you accept American Express?
How can I pay via Paypal?
Where can I mail a payment?

General Store Questions:
How long have you been in business?
What is your return policy?
What is your policy for Pre-Sell items?
What if I wish to cancel my Pre-Sell purchase?
How do you base your prices?
Will you match a competitor’s price?
Are all your products in stock ready to ship?
Do you offer Gift Certificates?
 
 
 
 

How do I place an order?
Sports Card Central has a state of the art secure online shopping cart. Just click the item(s) that you are interested in and the cart will save your order for you till you are ready to checkout. You can order through our shopping cart system 24 hours 365 days a year. If you prefer to place your order via telephone, you may do so by calling us M-F 8am-6pm CST and Sat 9am-4pm CST Toll Free 1-800-680-3813 USA only. International orders can be placed by calling 1-217-756-3314 M-F 8am-6pm Central Standard time and Saturday 9am-3pm Central Standard time

What if I have a question about a product?
All of our products have a product description and a photo (when available). You can call us M-F 8am -pm CST and Sat 9am-3pm CST at 1-217-756-3314 with any questions or email us at info@sccentral.com

What if I do not see an item I am looking for?
Sports Card Central currently stocks over 3000 different items with new items added daily. We are currently building our inventory at the request of many customers to include older and vintage wax boxes and sets. You can call us if you do not see an item you would like at 217-756-3314 or email us at info@sccentral.com with any questions. We can often locate a box or set that you might be interested in as we are a member of a group of 3000 nationwide dealers
 

How can I get FREE shipping?
In stock orders placed to the Continental USA 48 states in excess of $199.00 will be shipped FREE as well as packages weighing 2lbs or less to Alaska and Hawaii. We will ship either US Mail Priority or UPS ground depending on weight of package (our choice). **Please note that if your order includes a Pre Sell (P/S) item(s) and you wish for the in stock item to ship immediately there will be a $9.95 shipping charge added to your total before we ship unless both the in stock item(s) and Pre Sell (P/S) item(s) each exceed $199.00 in which case we will ship 2 separate packages at no charge to you.

What if my order includes a Pre Sell (P/S) item(s)?
If you place an order that includes a Pre Sell(P/S) item we will hold your order until the Pre Sell item(s) become available and a tracking# will be emailed to you once your order ships. If you wish for an in stock item to ship right away, please place a separate order for a pre sell (P/S) item(s).
 

How much will it cost to ship my order?
Orders that total less than $199.00 to a continental USAaddress will cost a flat rate of $9.95 going to a UPS shippable location. PO Box orders in excess of 3 lbs will cost additional as well as orders shipped to APO/FPO and International orders. You can check US Postal rates by clicking here.

How soon will you ship my order?
All paid in stock purchases prior to 3:00 pm CST during normal business days will ship same day.

How long will it take to receive my order?
You can click here to see a chart of the United Parcel Service normal Ground shipping times. We offer 2  day , 3 day select and Overnight UPS shipping for additional cost. Most packages that weigh 3 lbs or less will ship via US Mail Priority 2-3 day delivery at no additional cost. International orders are shipped either US Express mail 2-3 day delivery on average or US standard Air mail normal 5-14 day delivery. You can check US Mail International rates by clicking here. 
 

Do you ship to PO Boxes, Military APO or FPO address or an International Country?
Yes, we ship to all of these locations but only via US Mail. PO Box, APO or FPO military orders are shipped either US Mail priority or US media mail. International orders are shipped either US Express mail 2-3 day delivery on average or US standard Air mail normal 5-14 day delivery. You can check US Mail International rates by clicking here.

Will you email a tracking# once you ship my package?
Yes, Sports Card Central will email you the tracking# for your domestic package within 24 hours after we ship. If you do not receive a tracking # you can email us at info@sccentral.com

What payment methods do you accept?
We accept Visa, Mastercard, Discover and Paypal. We also accept payments via check, certified bank check or money order. We accept American Express through Paypal only. Sorry no COD’s.

Do you accept America Express? 
We currently only accept American Express through Paypal. When placing an order online through our shopping cart, please select Paypal at checkout and we will email you a Paypal payment request. How does Paypal work? Click here.

How can I pay via Paypal?
Please use our shopping cart to place your order. When you are ready to checkout, please select the Paypal button for payment method. We will issue a Paypal payment request asap and you will receive a payment form through Paypal. If you prefer, you can send Paypal payment directly from your account to:  Paypal@sccentral.com
If you are still unsure about how Paypal works, please click here.

Where can I mail a payment?
Please send payments addressed to:

                           Sports Card Central
                            RR 4 Box 217 B
                           Shelbyville, IL 62565

How long have you been in business?
Sports Card Central the online superstore was founded in June 1999. Sports Card Central is a division of BBC Enterprises and was established in 1992. BBC Enterprises is a family owned and operated business and has been serving collectors worldwide since 1992. We pride ourselves on prompt delivery to several thousand satisfied customers worldwide. We hope to add you as a satisfied client.

What is your return policy?
We will accept returns for undamaged factory sealed merchandise if we are notified within 24 hours of your receipt. We will not accept any returns for items bought in advance to a products release (Pre Sell). Cost to ship the item back to us will be your responsibility unless there was an error on our part in which case we will reimburse your postage.

What is your policy for Pre-Sell items?
All pre-sell items (items that have not yet been released by a manufacturer) must be paid in full prior to shipment. Prices for pre-sell items often fluctuate before and after immediate release and our pricing will directly reflect our current replacement costs. If you place an order for a pre sell item along with an in stock item, we will ship your order when the pre sell item(s) become available. If you need an in stock item shipped immediately, please place a separate order for any pre-sell (P/S) item(s).

What if I wish to cancel my Pre-Sell purchase?
We will accept cancellations on a pre sell item only before an item has been shipped. There is a 20% restocking fee on ALL canceled pre sell items. This is to cover our expenses associated with having to commit to purchasing the product as well as cover the expenses of credit card fees. Please be sure that you know what you would like before placing an order on a pre sell item. We guarantee delivery of what we sell so purchase with confidence.

How do you base your prices?
Sports Card Central is a member of two prominent dealer networks. We base our pricing on our replacement costs for each item. Our pricing is updated multiple times daily and we offer our best price to you each and every day. We own our 7000 square foot warehouse and can keep our costs down with much lower overhead than our competition. 

Will you match a competitor’s price?
We will do our best to keep you as our customer and offer the best price we possibly can each and every day. Many websites may show a lower price but you have to ask yourself. Are their sites updated each and every day? Are you confident that you will receive quality Factory Sealed and clean merchandise? Do they offer a return policy if you are not satisfied? Do they offer FREE shipping? Postage costs alone often exceed 8-10.00 for each order so factor that in when making your choice. We value your business!!

Are all your products in stock ready to ship?
Sports Card Central currently stocks in house over 2000 different items. We own our 7000 square foot warehouse and are located in the Central US to offer our customers fast shipping anywhere in the USA. Occasionally we will have multiple orders for the same item and can be temporarily out or back ordered on an item. We will let you know immediately so that you can make a final purchase decision. Pre-Sell items will ship within 5 days of manufacturers release date. 

Do you offer Gift Certificates?
Do to the many requests from our clients. We are printing up Gift Certificates in denominations of $25.00, 50.00 and 100.00.